Return Policy

At Bazarohub, your satisfaction is our priority. We aim to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return & refund guidelines below.

1. Eligibility for Returns

You can request a return if:

  • The item is defective, damaged, or not as described.

  • You received the wrong product.

  • The product is unused, in original condition, and within the return window.

Non-returnable items include:

  • Personal care items (e.g., cosmetics, skincare).

  • Intimate wear.

  • Perishable goods.

  • Personalized or custom-made products.

  • Items bought under clearance or final sale.

2. Return Window

  • You must raise a return request within 7 days of delivery.

  • Any requests raised after this period may not be accepted.

3. Return Process

  1. Initiate a return request from the “My Orders” section on our website.

  2. Provide images/video proof of the issue (defect/damage/wrong item).

  3. Our team will review and approve/decline the request.

  4. Once approved, we will arrange pickup or ask you to send the item back.

4. Refund Process

Refunds are issued only after:

  • The returned product is received and inspected.

  • Quality check is passed.

Refund Modes:

  • Original payment method (if applicable).

  • Store credit/coupon for future purchases.

Refund Timeline:

  • 3–7 business days after QC approval.

5. Replacement Policy

If you prefer, we can replace your item with the same product (subject to availability).
If the item is out of stock, we will issue a full refund or store credit.

6. Order Cancellations

  • Orders can be cancelled before dispatch only.

  • Once shipped, cancellation isn’t possible; you may initiate a return after delivery.

7. Damaged or Incorrect Products

If the delivered product is damaged or incorrect:

  • Report within 48 hours of delivery.

  • Provide clear photo/video proof.

We will arrange a free replacement or refund based on your preference.

8. Conditions for Rejection of Returns

Your return request may be declined if:

  • Product is used, washed, or damaged by the customer.

  • Tags and original packaging are missing.

  • Wrong or insufficient proof is provided.

  • The item falls under non-returnable categories.

9. Contact & Support

For any support regarding orders, returns, or refunds, please reach out through the “Contact Us” page on our website.